What is Amazon Touchstone?
Amazon Touchstone is a tool used to collect required information only to process a refund or reimbursement from Amazon. Any banking information you may have provided on Amazon.com will not be impacted by entering your information in Amazon Touchstone.
Why did I receive an email from Amazon Touchstone?
To be reimbursed by Amazon, you must complete the details requested in Amazon Touchstone. Your Amazon contact can provide details about why you have received an email from Amazon Touchstone and about the reimbursement process.
Which email address do I use to log in?
Use the email address where you received the invitation for Amazon Touchstone. If you receive the error message “Sorry. You don’t have an active invitation to use Amazon Touchstone”, you may have signed in with the wrong email address. Sign out and then sign in with the same email address where you received the Amazon Touchstone invitation.
